Archive
idgard System Update and possible Service Interruption - 24.05.2023
We are planning an idgard system update on the evening of May 24, 2023. The update will begin at 8:00 pm and is expected to last until 10:00 pm. We can not guarantee full availability of all idgard features during this period. Kindly consider ...
idgard System Update and possible Service Interruption - 26.04.2023
We are planning an idgard system update on the evening of April 26, 2023. The update will begin at 8:00 pm and is expected to last until 10:00 pm. We can not guarantee full availability of all idgard features during this period. Kindly consider ...
idgard System Maintenance and possible Service Interruption - April 12, 2023
We are planning a maintenance activity in the evening of April 12, 2023. The maintenance will start at 8:00 pm and is expected to last until 9:00 pm. We can not guarantee full availability of all idgard features during this period. Kindly consider ...
idgard® System Update and Possible Service Interruption of March 29
We are planning an idgard system update on the evening of March 29, 2023. The update will begin at 7:00 pm and is expected to last until 10:00 pm. We can not guarantee full availability of all idgard features during this period. Kindly consider ...
idgard® System Update and Possible Service Interruption of February 15
We are planning an idgard system update on the evening of February 15, 2023. The update will begin at 8:00 pm and is expected to last until 10:00 pm. We can not guarantee full availability of all idgard features during this period. Kindly consider ...
New features are available in your idgard apps 🎉
We are pleased to announce that new functions are now available in the idgard apps for iOS (7.5.0) and Android (2.2.0). We would like to present a few selected functional highlights to you below: Android app - 2.2.0 Added share link feature You are ...
idgard® System Update and Possible Service Interruption of February first
We are planning an idgard® system update on the evening of February 1, 2023. The update will begin at 8:00 pm and is expected to last until 10:00 pm. We can not guarantee full availability of all idgard® features during this period. Kindly consider ...
idgard App for Microsoft Teams is live and new functions are available
Christmas is just around the corner and we already have a present for you. There is reason to celebrate as we launch the idgard app for Microsoft Teams. We are also pleased to announce that new functions are now available in the idgard apps for iOS ...
New functions are available in the idgard Apps
We are pleased to announce that new functions are now available in the iOS idgard app version 7.3.0. We would like to present a few selected function highlights to you and point out further innovations: iOS idgard-App - Version 7.3.0 Improved ...
New functions are available in the idgard Android App
We are pleased to announce that you can now find the Android app for idgard without the word "Lite" in the App Store. With version 2.0.0 we offer you the full range of functions and can thus completely replace the previous app. The old app is now no ...
DUO Deactivation from 31 Mrz 2023
Starting March 31, 2023, we will disable DUO as a two-factor authentication method. In addition to SMS pass code, many of our customers already use TOTP, the time-based one-time password authentication. This authentication method corresponds to ...
Insight User Survey idgard® - and Outlook 2021
Insight User Survey idgard® - and Outlook 2021 Some weeks ago, we invited you to participate in our user survey. We are very happy about your numerous positive reactions! But also, your constructive criticism helps us—thank you again! Here are the ...
Recent Articles
New Features of idgard® Microsoft Teams-App
What are the restrictions for filenames, folder names and dataroom names?
The following restrictions apply to filenames, folder names and dataroom names in idgard: Characters not allowed: *, /, \, ?, :, <, >, ^, ", &, | Names must not end with a dot. This restriction exists because Windows does not support folder names ...
How do I get support?
If you have a problem or question about idgard, please browse our extensive Service Center first - most of the time this will already solve the problem or answer your question. However, if you were not able to solve the problem and need further ...
Set storage mode
In the Settings menu, you can define how the content of the boxes shall be available on your mobile device. You can select the following storage modes: ● Offline mode: You can download files and make boxes or folders available offline on your mobile ...
Define general settings
To define general settings: 1. Select the hamburger menu icon in the top app bar. The side bar is displayed. 2. Select the Settings symbol . 3. Activate the toggle switch for the Play notification sound function if new uploaded files or new messages ...