certificate pinning

certificate pinning

Dear Customer!

In June 2022, we will remove certificate pinning from our products.

 Over the years, security around the use of certificates has improved significantly. In particular, the threat of man-in-the-middle attacks has been mitigated through the introduction of new security solutions and the wider use of existing security mechanisms. Examples include certificate transparency and the extensive use of certificate revocation lists (CRLs). 

 Since certificate pinning is primarily used to defend against man-in-the-middle attacks, it has become less important as a protection mechanism in recent years. At the same time, by removing pinning, we as operators can act more quickly in an emergency, should a certificate be compromised, for example. 

 Furthermore, certificate pinning causes planning efforts for us as operators every year at the time of certificate change, as well as inconveniences for our customers. For example, many of our customers have to ensure that continuity in the operation of mobile apps in the company's internal device management is guaranteed in the event of a certificate change. 

 With the idgard release scheduled for June 25, 2022, we are removing certificate pinning. In this context, we need to ask for your support one last time, as the removal of pinning and the upcoming certificate change will also require an update of our mobile apps and the productivity tool for Windows

 Therefore, we are happy that we can relieve you from this step in the future by removing the certificate pinning and that no update will be necessary for this from next year on.

What do you need to do? 

 Automatic updates: If automatic updates are enabled for your idgard mobile apps, there is no need for you to take any action

 Manual updates must be performed between June 26 and July 07, 2022 after the release mentioned below is deployed. 

 The idgard productivity tool for Windows will notify you of the availability of the new version via an in-app notification to update the product. To update, please log in to your idgard web account. In the side navigation, go to Help > Customers and select the "productivity tool" link. 

If no updates are possible during this period for the iOS app, the "certificate verification" option can be disabled in the app settings. This must be done between June 26 and July 07, 2022 end of business.

 Otherwise, and also for other tools such as the idgard productivity tool for Windows, the use of these products will no longer be possible after July 07, 2022 until you have updated to the new version. For the idgard Android Lite app, the app update is already required after June 25, 2022.

  • June 25, 2022: Planned release of idgard web as well as idgard apps and idgard productivity tool for Windows will be deployed. 
  • July 07, 2022: After this date, the idgard certificate currently in use will expire. 

If you have any questions or comments about this. We will be happy to assist you further. 

Best regards 

Your idgard Team

(C) uniscon GmbH

    • Recent Articles

    • Provided templates for a meeting pack

      Standardized Templates for the Session Folder Attached to this article below you will find templates that we would like you to test. These are standardized templates with a predefined layout. Feel free to send us your cover page and table of contents ...
    • Filter for classified documents

      Display classes This function is only included in the Enterprise package. The "Document Classification" function must be activated by the administrator beforehand. If there are several documents with different classifications in your data room, you ...
    • Automatic deletion of the data room content

      For a data room, the manager/owner specifies the time period after which files and notes are automatically deleted after they are uploaded. In data rooms, you can individually set how long files and notes may remain in the data room. In the ...
    • License consumption of a full license user

      A user with a full license can create guests and/or data rooms depending on the assigned permission. In each case a license is required, which thus reduces the license pool of your idgard account. For control you have in the administration an ...
    • Automatic passcode generation when sharing boxes Boxen

      When a user is created, a 2-factor authentication for the login is forced. Without the assignment of a 2-FA method, the user cannot be created. If you want the SMS pass code method to be used for users, you must first purchase this it. The 2-factor ...
    • Popular Articles

    • Uploading files

      Uploading files You can upload one or more files up to a size of 5 GB. For a fee, we can increase the size limit of 5 GB for you. You can only upload files with the "Write" permission. There are two methods with which you can upload files to a box. ...
    • Create e-mail template for registrations

      Create e-mail template for registrations This feature is only available in the Enterprise package. If you have the Admin's permissions in the idgard® account, you can write an individual text for the user registration. This text will be used if you ...
    • certificate pinning

      Dear Customer! In June 2022, we will remove certificate pinning from our products.  Over the years, security around the use of certificates has improved significantly. In particular, the threat of man-in-the-middle attacks has been mitigated through ...
    • Welcome to the idgard® online help

      Welcome to the idgard® online help This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®. To use the online help: Search article Enter ...
    • New articles - new functions in idgard® version 1.4

      New functions Permission to view and export journal contents in the Data Room Viewing, querying, and exporting activities in the journal of a Data Room Disclaimer The content of this online help is intended solely for information and documentation ...