Generate new PUK | idgard®

Generate new PUK

Generate new PUK

If you have lost your PUK (password-unblocking-key) but know your password, you should have idgard® generate a new PUK. You need a PUK:

  1. To reset your password in the login interface.
  2. If you are a guest license user and did not receive one during registration.


    Proceed as follows:

      1. Open the Preferences on the left-side menu.
      2. Click on the "PUK" tab
      3. Enter your password
      4. Enter the CAPTCHA displayed

    To finish, click on "Create new PUK".  


    Every time you change your password, you will automatically receive a new PUK.      



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    Disclaimer
    The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.

    (C) uniscon GmbH


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