idgard Single-Sign-On (SSO): How do I update an IdP-certificate?

idgard Single-Sign-On (SSO): How do I update an IdP-certificate?

As an idgard corporate customer with an active idgard SSO configuration, it is your responsibility to monitor the expiry dates of the certificates needed to access idgard via SSO.

If the IdP certificate expires, please send us the new matadata.xml to support@idgard.com three weeks before the certificate expires.

Please note
  1.  If the certificate is about to expire and you need to generate a new one, please check that the metadata.xml file contains both the old and the new certificate!
  2. Even if you only change one of the two certificates (signing certificate and/or the encryption certificate), please make sure that you send us the updated metdata.xml file!
Service interruption
  1. If you decide to update the certificates without informing us or without sending us the updated metadata.xml file three weeks before the expected change, we cannot accept responsibility for any SSO service interruptions on your end.
Support from Professional Services
  1. If you need help updating SAML SSO settings or configuring an additional staging instance to practice with SAML SSO, you can request Professional Services support and assign a dedicated PS technician to work with you. 
  2. We recommend an additional staging instance if, for example, you change your IDP, i.e. migrate, etc. If required, please contact your idgard representative to discuss this option with you.


How to export the metadata.xml file from your respective IDP?

Here are some instructions on how to export the metadata file:


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