How to receive emails

How to receive emails

Emails that are sent via idgard are loaded into the selected idgard Box.

Recipients receive an email with a link to the Box which contains the email contents. If the idgard email is protected with a pass code, recipients receive this pass code via a separate communication channel. When opening the link to the idgard Box, recipients must enter this pass code.

If the idgard email was loaded into a Data Room, recipients receive an email with a link to the folder that contains the email contents. In order to be able to access these, the share link recipients must be members of the Data Room and must have read permission.

 

Access to idgard

The following screenshot shows you the idgard login page that is displayed in the browser when the link is opened:





Recipients have the following options to access idgard:

●    Recipients have an idgard user account and use their login details to log in via the Access with your own idgard account dialog.

●    Recipients do not have an idgard license, are granted read permission, and log in via the Access without idgard account dialog.

 

Emails that are in a Data Room can only be accessed by recipients as follows:

●    Recipients have a full idgard license and the Access with your own idgard account dialog is displayed. Recipients must be members of the Data Room in order to be able to access email contents.

●    Recipients do not have an idgard license and the Enable One Time Access function is activated for the Data Room. Login takes place via the Access without idgard account dialog.

 

Please note:

When emails are sent via a Box that can be accessed by multiple users, all users can view the email contents.

Therefore, we recommend to use a separate Box for each communication circle or to manage different communication circles via a Data Room with extended rights management.

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