idgard® app for Microsoft Teams: Boxes are not displayed
No Boxes on homepage
If you log in to the idgard® app
for Microsoft Teams and do not see any Boxes on the homepage or certain Boxes
are missing, it may be due to the following reasons:
- You have not been added to a Box.
- You have been removed from a Box.
- The owner of the Box may have been deleted and therefore their Boxes too.
- You are not the owner and have removed the Box from your Box overview using the “Delete” function.
- The owner of the Box has deleted it. Therefore, the Box does not exist anymore.
- It was a temporary Box whose expiration date has passed.
Please contact the owner of the
Box, the person who sent you the registration link, or the administrator of the
idgard® account. These persons can help you. We as the
service operator do not have access to your data
due to the Sealed Cloud technology.
This article did not answer your question?
We are happy to help you! Just send us a message with your questions and we will get back to you as soon as possible.
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.
(C) uniscon GmbH
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