idgard® app for Microsoft Teams: Boxes are not displayed

idgard® app for Microsoft Teams: Boxes are not displayed

No Boxes on homepage


If you log in to the idgard® app for Microsoft Teams and do not see any Boxes on the homepage or certain Boxes are missing, it may be due to the following reasons:


  • You have not been added to a Box.
  • You have been removed from a Box.
  • The owner of the Box may have been deleted and therefore their Boxes too.
  • You are not the owner and have removed the Box from your Box overview using the “Delete” function.
  • The owner of the Box has deleted it. Therefore, the Box does not exist anymore.
  • It was a temporary Box whose expiration date has passed.


Please contact the owner of the Box, the person who sent you the registration link, or the administrator of the idgard® account. These persons can help you. We as the service operator do not have access to your data due to the Sealed Cloud technology.



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Disclaimer
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.


(C) uniscon GmbH


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