idgard® iOS app: Boxes are not displayed
No Boxes
If you log in to the idgard® iOS app and do not
see any Boxes in the Box overview or certain Boxes are missing, it may be due
to the following reasons:
- You have not been
added to a Box.
- You have been
removed from a Box.
- The owner of the
Box may have been deleted and therefore their Boxes too.
- You are not the
owner and have removed the Box from the Box overview using the
"Delete" function.
- The owner of the
Box has deleted it. Therefore, the Box does not exist any more.
- It was a temporary
Box or a BoxMail box whose expiration date has passed.
Users
with a guest license cannot have/create boxes. Please contact the creator of
the box, the person who sent you the registration link or the administrator of
the idgard® account. These persons can help you further. We as the operator do
not have access to your data due to the Sealed Cloud technology.
This article did not answer your question?
We are happy to help you! Just send us a message with your questions and we will get back to you as soon as possible.
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.
(C) uniscon GmbH
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