idgard® iOS app: Notification about new chat messages | idgard®

idgard® iOS app: Notification about new chat messages

New chat message received

 

If you receive a new chat message from another user in your box, this is indicated by the number displayed next to the Chat feature at the bottom of the screen and in the chat room of the box.

If you open the chat room and respond to the last chat message, it will be marked "as read" and the number will no longer be displayed.





Proceed as follows:

  1. Tap on the chat function at the bottom of the screen.
  2. The chat room opens.
  3. Tap on the desired box with the respective chat content in order to access the chat room.

This article did not answer your question?

We are happy to help you! Just send us a message with your questions and we will get back to you as soon as possible.  



     Create ticket




Disclaimer
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.


(C) uniscon GmbH
    • Recent Articles

    • Delete multiple users at the same time

      In the user administration, you can delete multiple user accounts at the same time using batch actions. Which users you can delete depends on your own permissions and on the permissions of the users whose user accounts you would like to delete. To ...
    • Change the user status for multiple users at the same time

      In the user administration, you can deactivate multiple activated user accounts or reactivate multiple deactivated user accounts at the same time. Regardless of which users you select, the batch options are only performed for those users for whom ...
    • Manage permissions for multiple users at the same time

      In the user administration, you can change permissions for multiple users at the same time. Which permissions you can grant or modify depends on your own permissions and on the permissions of the users whose user accounts you would like to edit. To ...
    • Modify user groups and notifications

      You can assign multiple users to the same user groups in the user administration. You can also edit the notification settings for multiple users at the same time. To assign multiple users to the same user groups at the same time, proceed as follows: ...
    • Batch actions

      You can perform actions for multiple users at the same time in the user administration. When you select one or multiple users in the user overview, the available batch options are displayed in the top bar. The user overview, filter, and search field ...
    • Related Articles

    • idgard® iOS App: Activating/deactivating notification sound

      Activating/deactivating notification sound  When a new document or object is uploaded to your Box while you are online in the idgard® iOS app, this will be indicated via an acoustic signal.  You can activate or deactivate this function in the ...
    • idgard® iOS app: Notification about new folder contents

      Mark folder with new contents "as read" If a folder contains unread/new files or messages, this is indicated by a number on the respective folder. The number on the folder refers to the number of new/unread objects. A folder that contains new objects ...
    • idgard® iOS App: Writing Messages

      Writing notes  You can leave notes for other users in the Box. Each Box member can reply to these notes. Write permission is required at minimum to write a message. A note can be deleted, downloaded and moved in the idgard® iOS app.   Proceed as ...
    • idgard® iOS App: Use chat function

      Chatroom The idgard® iOS app offers a chat room in its boxes. The chat history can be deleted by the box creator or the box administrator. To use the chat room, members need the "Chat" permission in the box.  Proceed as follows: Tap the "Chats" ...
    • idgard® iOS app: Vibration alarm for new objects

      Vibration when new objects are received   Similar to the notification sound, the idgard® iOS app provides haptic feedback when there are new/unread objects in a Box. You can activate or deactivate this feature in the "Settings" menu . You can find ...
    • Popular Articles

    • Uploading files

      Uploading files You can upload one or more files up to a size of 5 GB. For a fee, we can increase the size limit of 5 GB for you. You can only upload files with the "Write" permission. There are two methods with which you can upload files to a box. ...
    • Folder upload - behaviors and limitations

      Unsupported characters in file names will be replaced by an underscore during the upload process, this applies to these characters: *, /, \, ?, :, <, >, ^, ", &, | Example: M&A_Overview.xlsx will be renamed to: M_A_Overview.xlsx File names that ...
    • View box activities in the journal

      In data rooms and depending on the setting, certain activities can be registered in a journal. You can view the data room journal if you have the permission to do so. To view box activities in the journal: 1. Open the data room the journal of which ...
    • Welcome to the idgard® online help

      Welcome to the idgard® online help This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®. To use the online help: Search article Enter ...
    • Isn't encryption on the device the best bet for a safe cloud?

      Isn't encryption on the device the best bet for a safe cloud? The term „cloud computing“ encompasses two aspects: Data storage in a cloud for one’s self, excluding multiple or third-party access. Data processing or storage of information in a cloud, ...