Managing the memory space | idgard®

Managing the memory space in boxes

View consumption data

In the user administration you can see in the row of a user with a full license how much memory he has used in his own boxes (Owned) and how much he has used in boxes of others (Invited). If 80% of the booked storage space is used up, the registration administrator will receive a corresponding notification by e-mail. To free up storage space, you have the option of deleting boxes or you can book additional storage space in the customer portal. Only the registration administrator can log in to the customer portal. Only with the permissions of an administrator you can view the storage usage of the individual users. 

One column of the user shows how much memory a user with a full license uses in his boxes. This also includes the memory usage of other users in this box. In the other column is recorded how much memory volume a user with full license consumes in another box in which he was added. The volume of memory consumption of the entire idgard account includes only the memory that a full license user consumes in his own boxes, this includes all the memory consumption that other users also cause in the box.



Proceed as follows:

  1. Open the "Administration" left-side menu You are now  in the user administration area.
  2. To the left of the search field , select whether you want to search by name , by organization (company), by e-mail address . Enter the name of the search item in full or partially. Enter at least three characters. The search function works as a filter . The more precise the search entry, the fewer results will be displayed in the Box overview.
  3. If necessary, swipe right until you see the consumption data.

In the account status you can see the total consumption of storage space of your idgard® account. This area is only available to the registration administrator.



Proceed as follows:
  1. Open the administration.
  2. Click on the 3-dot menu in the upper right corner.
  3. Select the “Account” section.
  4. Scroll down to Price plan.
  5. ​The first thing you will see is the account status. You can see from this table how much storage has been used and how much storage is still available. 

If 80% of the booked storage space is used up, the registration administrator will receive an e-mail with a warning. You can now add more storage or delete boxes. In the account status, only the used space from the "owned" column from the user administration is listed. This also includes the memory consumption caused by other users in this box.


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Disclaimer
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.
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