If you have forgotten your password, you can reset it using the PUK. If you have a full license, you received a PUK during your registration.
If you know your user name and have forgotten your password, you can reset it using your PUK. If you have a guest license, no PUK has been sent to you after registration. Create a PUK in the "Preferences" module and keep the PUK safe.
Proceed as follows:
- Open https://my.idgard.de/ and go to the login page.
- Click on “Forgot password?”
- Enter your username
- Enter a new password
- Confirm this password
- Enter your PUK completely (every character!)
process with "Reset password".
If you have a guest
license, you have not received a PUK number after registration. Create one in Preferences and keep it safe.
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The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.