Sealed-Backup Read Session to find lost files | idgard®

Sealed-Backup Read Session to find lost files

Sealed-Backup Read Session to find lost files

Do you use the "Sealed Backup" in the Enterprise package and a file has been accidentally deleted in the meantime, you can find it again in a special access session. The special access session must be requested. Please send us a ticket with your request. We will send you further instructions.

To be able to set up a top view of your data (special access session), we need the following data:    
  1. the User ID of your registration administrator
  2. the day on which you would like the file to be available
You also need the login data (username and password) of your registration administrator. Please do not share this data with us!


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Disclaimer
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.

(C) uniscon GmbH


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