Welcome to the idgard® online help
Welcome to the idgard® online help
This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®.
To use the online help:
Search article |
| |
| ||
Recent articles | If you have opened an
article, similar articles are offered to you here. | |
Print the currently
opened help topic | ||
Go back to the top of
the page | ||
To make the font size
in the help window bigger or smaller |
This link leads you
to the idgard® homepage. | ||
| ||
Here you can find our
White Papers on all interesting topics | ||
We have recorded
several webinars for you. |
Disclaimer
The content of
this online help is intended solely for information and documentation purposes
for our product idgard® and can be changed at any time without prior notice. We
assume no responsibility or liability for errors or inaccuracies. Due to
technical developments, uniscon GmbH reserves the right to change the
functional scope of the product at any time.
(C) uniscon GmbH
Recent Articles
idgard System Update and Possible Service Interruption of Dezember 12
We are planning an idgard system update on the evening of December 12, 2022. The update will begin at 8:00 pm and is expected to last until 10:00 pm. We can not guarantee full availability of all idgard features during this period. Kindly consider ...idgard® iOS app: Notification about new folder contents
Mark folder with new contents "as read" If a folder contains unread/new files or messages, this is indicated by a number on the respective folder. The number on the folder refers to the number of new/unread objects. A folder that contains new objects ...idgard® iOS app: Vibration alarm for new objects
Vibration when new objects are received Similar to the notification sound, the idgard® iOS app provides haptic feedback when there are new/unread objects in a Box. You can activate or deactivate this feature in the "Settings" menu . You can find ...idgard® iOS app: Notification about new Box contents
Mark Boxes as read If there are new contents in a Box this is indicated by a red number on the Box icon. The number on the Box refers to the number of new/unread objects. When you open the objects, the notifications disappear. You can also mark a ...idgard® iOS app: Notification about new chat messages
New chat message received If you receive a new chat message from another user in your box, this is indicated by the number displayed next to the Chat feature at the bottom of the screen and in the chat room of the box. If you open the chat room and ...
Related Articles
Canceling idgard®
Canceling your idgard® account The following instructions only apply to the Essential, Growth, and Enterprise license packages. You can cancel your idgard® account yourself in the customer portal. The cancellation period is 14 days before the end of ...Buying idgard®
Purchase via the test version/direct purchase The following instructions only apply to the Essential, Growth, and Enterprise license packages. You have two different options to purchase idgard®: you can purchase an idgard® account through the test ...Logging out of idgard®
Logging out of idgard® You may only open one session of idgard® per browser. However, you can distribute different sessions of idgard® to several browsers. If you would like to end these sessions, click on the command "Terminate all". If you work ...Show messages from idgard®
Show messages from idgard® You should always activate the application notifications (Toast) function. These toasts provide you with information about executed functions while working with idgard® or error messages. Open the "Preferences" menu At the ...Log in to idgard®
Log in to idgard® Once you have registered and created a username and a password, log in at https://my.idgard.de/. Many customers find it useful to bookmark the login page in their browser. This article did not answer your question? We are happy to ...
Popular Articles
Uploading files
Uploading files You can upload one or more files up to a size of 5 GB. For a fee, we can increase the size limit of 5 GB for you. You can only upload files with the "Write" permission. There are two methods with which you can upload files to a box. ...Create e-mail template for registrations
Create e-mail template for registrations This feature is only available in the Enterprise package. If you have the Admin's permissions in the idgard® account, you can write an individual text for the user registration. This text will be used if you ...certificate pinning
Dear Customer! In June 2022, we will remove certificate pinning from our products. Over the years, security around the use of certificates has improved significantly. In particular, the threat of man-in-the-middle attacks has been mitigated through ...Welcome to the idgard® online help
Welcome to the idgard® online help This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®. To use the online help: Search article Enter ...New articles - new functions in idgard® version 1.4
New functions Permission to view and export journal contents in the Data Room Viewing, querying, and exporting activities in the journal of a Data Room Disclaimer The content of this online help is intended solely for information and documentation ...