Welcome to the idgard® online help
Welcome to the idgard® online help
This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®.
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Disclaimer
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.
(C) uniscon GmbH
Recent Articles
New Features of idgard® Microsoft Teams-App
What are the restrictions for filenames, folder names and dataroom names?
The following restrictions apply to filenames, folder names and dataroom names in idgard: Characters not allowed: *, /, \, ?, :, <, >, ^, ", &, | Names must not end with a dot. This restriction exists because Windows does not support folder names ...How do I get support?
If you have a problem or question about idgard, please browse our extensive Service Center first - most of the time this will already solve the problem or answer your question. However, if you were not able to solve the problem and need further ...Set storage mode
In the Settings menu, you can define how the content of the boxes shall be available on your mobile device. You can select the following storage modes: ● Offline mode: You can download files and make boxes or folders available offline on your mobile ...Define general settings
To define general settings: 1. Select the hamburger menu icon in the top app bar. The side bar is displayed. 2. Select the Settings symbol . 3. Activate the toggle switch for the Play notification sound function if new uploaded files or new messages ...
Related Articles
Canceling idgard®
Canceling your idgard® account The following instructions apply only to the Essential, Growth, and Enterprise license packages. If you have booked any other package, contact support. Write to support@idgard.com You can cancel your idgard® account ...Buying idgard®
Purchase via the test version/direct purchase The following instructions apply only to the Essential, Growth, and Enterprise license packages. If you have booked any other package, contact support. Write to support@idgard.com You have two different ...Show messages from idgard®
Show messages from idgard® You should always activate the application notifications (Toast) function. These toasts provide you with information about executed functions while working with idgard® or error messages. Proceed as follows: Open the ...Introduction to idgard®
Introduction to idgard® idgard® is a cloud service with which data can be confidentially exchanged within organizations and across organizational boundaries. It ensures that the data is encrypted during transfer and remains inaccessible thanks to the ...System requirements for idgard®
System requirements for idgard® To use idgard®, you do not need to install additional software on your computer. You only need a browser. Check the following points to ensure that your computer is optimally configured for the use of idgard®: To make ...
Popular Articles
New features are available in idgard!
Today’s newsletter covers the most important information about the current updates in the idgard Web App, the integration of idgard in Microsoft Teams and new features in the idgard Mobile Apps. Check out some selected highlights below. Announcement: ...Uploading files
Uploading files You can upload one or more files up to a size of 5 GB. For a fee, we can increase the size limit of 5 GB for you. You can only upload files with the "Write" permission. There are two methods with which you can upload files to a box. ...Welcome to the idgard® online help
Welcome to the idgard® online help This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®. To use the online help: Search article Enter ...Isn't encryption on the device the best bet for a safe cloud?
Isn't encryption on the device the best bet for a safe cloud? The term „cloud computing“ encompasses two aspects: Data storage in a cloud for one’s self, excluding multiple or third-party access. Data processing or storage of information in a cloud, ...Legal issues related to idgard®
Legal issues related to idgard® The relevant aspects concern the telecommunications and data protection laws, as well as contractual issues regarding cloud services. The service idgard® and its sealed cloud technology are compliant with these norms ...