Unable to upload files

Unable to upload files

Unable to upload files

If you cannot upload a file, first check whether you have been given write permission. If this is the case, it might be due to one of the following reasons:

  • The file is too large and exceeds the 5 GB limit.
  • It is a .zip file containing more than 500 folders/files and therefore cannot be unpacked or 
  •  the .zip file contains files with special characters that cannot be uploaded.


The upload process may be interrupted if you

  • have not set the session timeout when uploading particularly large files
  • there have been changes to your firewall, proxy, antivirus software or network.

If the following characters |*?\:<>/"& are contained in the file, it cannot be uploaded.

When a file is being uploaded, the upload progress is indicated in the sidebar to the left.


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Disclaimer
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.


(C) uniscon GmbH


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