General
Reporting illegal content
The Digital Services Act (DSA) is an important tool for reporting problematic or harmful content in the digital space. It allows users to report potential violations of the DSA, helping to create a safer and more responsible online environment. Here ...
idgard Single-Sign-On (SSO): How do I update an IdP-certificate?
As an idgard corporate customer with an active idgard SSO configuration, it is your responsibility to monitor the expiry dates of the certificates needed to access idgard via SSO. If the IdP certificate expires, please send us the new metadata.xml to ...
What are the restrictions for filenames, folder names and dataroom names?
The following restrictions apply to filenames, folder names and dataroom names in idgard: Characters not allowed: *, /, \, ?, :, <, >, ^, ", &, | Names must not end with a dot. This restriction exists because Windows does not support folder names ...
How do I get support?
If you have a problem or question about idgard, please browse our extensive Service Center first - most of the time this will already solve the problem or answer your question. However, if you were not able to solve the problem and need further ...