Working with Boxes
idgard® iOS app: Boxes are not displayed
No Boxes If you log in to the idgard® iOS app and do not see any Boxes in the Box overview or certain Boxes are missing, it may be due to the following reasons: You have not been added to a Box. You have been removed from a Box. The owner of the Box ...
idgard® iOS App: Provide objects offline
Objects for use offline When you use a Box in offline mode, all files are backed up solely to storage areas on your device to which only the idgard® iOS app has access. This means that a copy of the data residing in idgard® in the Box will be created ...
idgard® iOS App: Share box
Sharing box - One-time access for users without license You use the “Share Box” feature when: You would like to grant an external guest without an idgard® license “one-time access” to download documents. You would like to allow an idgard® user with ...
idgard® iOS App: Sorting boxes
Sorting boxes Boxes can be sorted by name as well as by owner. If there are new/unread files in a Box, it will appear at the top of the list. The sorting can be set to ascending or descending order. Please note that users will only be shown those ...
idgard® iOS App: Changing the box name
idgard® iOS App: Changing the box name You can subsequently change the name of a box if you created the box or have the role of box manager. Proceed as follows: Open the Box. Tap the 3-dot menu in the top-right corner. Select the “Edit Box” feature. ...
idgard® iOS App: Delete box
Deleting an idgard® iOS App Box Only the Box owner can permanently delete the Box. If a Box cannot be deleted, it may contain locked files. In this case, unlock the files and reattempt to delete. If a Box member with a guest or full license uses the ...
idgard® iOS App: Box Overview
idgard® iOS App Box Overview Boxes containing unread files are displayed at the top of the list and the rest are displayed in alphanumerical order. The total number of unread files for all Boxes is displayed in the footer. This is also displayed ...
Creating a PrivacyBox in the idgard® iOS App
Creating a PrivacyBox in the idgard® iOS App A PrivacyBox is used to share files with other users via idgard®. You add users to a Box and make them members of the PrivacyBox. Assign the users the desired permissions for accessing the files in the ...
Creating a Temporary Box in the idgard® iOS App
Creating a Temporary Box in the idgard® iOS App A Temporary Box is used to share files with other users via idgard® for a specified time period. You add users to this Box and make them members of the Box. Assign the users the desired permissions for ...
Popular Articles
Folder upload - behaviors and limitations
Unsupported characters in file names will be replaced by an underscore during the upload process, this applies to these characters: *, /, \, ?, :, <, >, ^, ", &, | Example: M&A_Overview.xlsx will be renamed to: M_A_Overview.xlsx File names that ...
Audio and video files
If you have read permissions, you can view pictures and videos directly in idgard. Supported audio/video formats: The following audio files can be played in the idgard Web App: .mp3, .m4a (AAC), .flac, .wav. The idgard Web App generally supports ...
Uploading files
You can upload one or more files up to a size of 5 GB. You need write permission to upload files. Select the box to which you want to upload folders. If necessary, navigate to the desired folder. Select the plus symbol in the toolbar. Select Upload ...
View box activities in the journal
In data rooms and depending on the setting, certain activities can be registered in a journal. You can view the data room journal if you have the permission to do so. To view box activities in the journal: 1. Open the data room the journal of which ...
Welcome to the idgard® online help
Welcome to the idgard® online help This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®. To use the online help: Search article Enter ...