Storing files in Boxes
idgard® iOS-App: Sealed-Antivirus
The "Sealed-Antivirus" function is included in both the Growth and the Enterprise packages. Upload a file to a Box (e.g., the idgard® web app) so that it can be scanned for viruses. Sealed-Antivirus can only scan files up to a maximum size of 25 MB. ...
idgard® iOS-App:Insufficient storage capacity
In case your mobile device is out of storage capacity and cannot complete synchronization, you'll now receive a message informing you of the capacity you need to free up to complete the sync. This article did not answer your question? We are happy to ...
idgard® iOS app: Viewing a PDF file
Bookmarks, thumbnail view, page layout If your PDF file contains bookmarks, you can access these individually in the idgard® iOS app. Use conventional software to add bookmarks. The individual bookmarks will appear when you click on the book icon. ...
idgard® iOS App: Use chat function
Chatroom The idgard® iOS app offers a chat room in its boxes. The chat history can be deleted by the box creator or the box administrator. To use the chat room, members need the "Chat" permission in the box. Proceed as follows: Tap the "Chats" ...
idgard® iOS app: Upload pictures and videos
Upload pictures and videos You can upload photos and videos to an idgard® iOS app Box from a folder or photo gallery on your iOS device using your device’s camera function. You require download and upload permission to upload these files. Proceed as ...
Record dictations in the idgard® iOS App
Record a voice message The dictation function app of your iOS device can be used to record dictations and upload them directly to the currently displayed folder/box. Activate the microphone function in the settings of your iOS device and use the ...
idgard® iOS App: Upload files from third-party app
This function is only available in the Enterprise package. You can load up to 20 files at the same time that are stored with a third-party app into a box of the idgard® iOS app via the "Share" function. You need the permission to download and upload ...
idgard® iOS App: Recording Videos
Recording Videos with the idgard® iOS App You can record videos using the camera app of your iOS device and upload them directly to the currently displayed folder/Box. Activate the microphone and camera function in the settings of your iOS device and ...
idgard® iOS App: Taking Pictures
Taking Pictures with the idgard® iOS App You can take pictures using the camera app of your iOS device and upload them directly to the currently displayed folder/Box. Activate the camera function in the settings of your iOS device and follow the ...
idgard® iOS App: Writing Messages
Writing notes You can leave notes for other users in the Box. Each Box member can reply to these notes. Write permission is required at minimum to write a message. A note can be deleted, downloaded and moved in the idgard® iOS app. Proceed as ...
DeepL Access to files in the idgard® iOS App
DeepL Access to files - Favorites You can mark files, images, and videos as favorites. You can include images from one box and files from another box in the list of favorites. Proceed as follows: Open a box. Tap and hold on the desired file. Select ...
idgard® iOS App: Renaming Objects
Renaming idgard® iOS App Objects You can rename files, folders, messages, pictures and videos. If you want to rename the object of another user, you must be the Box manager or owner. Proceed as follows: Tap and hold the name of the object. T he ...
Deleting idgard® iOS App Objects
Deleting idgard® iOS App Objects As a user, you require delete permission to delete the files of other Box members. If you do not have this permission, you can only delete your own files, folders or messages. Proceed as follows: T ap the 3-dot menu ...
idgard® iOS App: Moving Objects
Moving idgard® iOS App Objects Box owners and Box managers can move the folders or files of other users within a Box. Box members can only move their own folders or files with the write permission. Proceed as follows: Tap the 3-dot menu in the ...
idgard® iOS App: Creating folders
Creating Folders in the idgard® iOS App Every user, whether they have a guest or full license, can create a new folder, provided they have the upload permission for this Box. Proceed as follows: Tap the 3-dot menu in the top-right corner. Select the ...
idgard® iOS App: Editing Documents
Editing idgard® iOS App Documents If you decide to edit the content of a file, you transfer it to a third-party app that can read that file format. Then you re-save this document to the Box in idgard®. Please note there may be costs associated with ...
idgard® iOS App: Locking/Unlocking Documents
Locking/Unlocking Documents in the idgard® iOS App If you want to include changes in a file and make them available to other Box members, you should first “lock” the file. A locked file signals to other Box members who is changing the contents of the ...
idgard® iOS App: Opening Objects
Opening idgard® iOS App Objects To open a file, you need "download" permission. Objects must be downloaded in order for you to be able to open them. When you tap the object name, it is downloaded automatically and opens. These objects are downloaded ...
idgard® iOS App: Sorting Objects in Boxes
Sorting idgard® iOS App Objects Objects such as files, folders, pictures, videos and messages are sorted alphanumerically, i.e., they can be sorted by letters as well as numbers. This sorting is suspended when one of these objects is new and unread. ...
Popular Articles
Uploading files
Uploading files You can upload one or more files up to a size of 5 GB. For a fee, we can increase the size limit of 5 GB for you. You can only upload files with the "Write" permission. There are two methods with which you can upload files to a box. ...
Folder upload - behaviors and limitations
Unsupported characters in file names will be replaced by an underscore during the upload process, this applies to these characters: *, /, \, ?, :, <, >, ^, ", &, | Example: M&A_Overview.xlsx will be renamed to: M_A_Overview.xlsx File names that ...
View box activities in the journal
In data rooms and depending on the setting, certain activities can be registered in a journal. You can view the data room journal if you have the permission to do so. To view box activities in the journal: 1. Open the data room the journal of which ...
Welcome to the idgard® online help
Welcome to the idgard® online help This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®. To use the online help: Search article Enter ...
Isn't encryption on the device the best bet for a safe cloud?
Isn't encryption on the device the best bet for a safe cloud? The term „cloud computing“ encompasses two aspects: Data storage in a cloud for one’s self, excluding multiple or third-party access. Data processing or storage of information in a cloud, ...
Recent Articles
Delete multiple users at the same time
In the user administration, you can delete multiple user accounts at the same time using batch actions. Which users you can delete depends on your own permissions and on the permissions of the users whose user accounts you would like to delete. To ...
Change the user status for multiple users at the same time
In the user administration, you can deactivate multiple activated user accounts or reactivate multiple deactivated user accounts at the same time. Regardless of which users you select, the batch options are only performed for those users for whom ...
Manage permissions for multiple users at the same time
In the user administration, you can change permissions for multiple users at the same time. Which permissions you can grant or modify depends on your own permissions and on the permissions of the users whose user accounts you would like to edit. To ...
Modify user groups and notifications
You can assign multiple users to the same user groups in the user administration. You can also edit the notification settings for multiple users at the same time. To assign multiple users to the same user groups at the same time, proceed as follows: ...
Batch actions
You can perform actions for multiple users at the same time in the user administration. When you select one or multiple users in the user overview, the available batch options are displayed in the top bar. The user overview, filter, and search field ...