Access to idgard® is blocked | idgard®

Access to idgard® is blocked

To prevent unauthorized access, the account is locked for 15 minutes after five incorrect password entries (brute-force protection). After 15 minutes, if the account is unlocked but an incorrect password is entered again, another lock is applied for another 15 minutes. If this happens to you due to an incorrect password, we recommend that you have a new invitation link sent to you. Contact the person who invited you to idgard®. This person can "reassign your license". You will receive a new registration link. After you have registered again, you can log in to idgard® as usual.



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Disclaimer
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.

(C) uniscon GmbH



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