Recent Articles
Delete multiple users at the same time
In the user administration, you can delete multiple user accounts at the same time using batch actions. Which users you can delete depends on your own permissions and on the permissions of the users whose user accounts you would like to delete. To ...
Change the user status for multiple users at the same time
In the user administration, you can deactivate multiple activated user accounts or reactivate multiple deactivated user accounts at the same time. Regardless of which users you select, the batch options are only performed for those users for whom ...
Manage permissions for multiple users at the same time
In the user administration, you can change permissions for multiple users at the same time. Which permissions you can grant or modify depends on your own permissions and on the permissions of the users whose user accounts you would like to edit. To ...
Modify user groups and notifications
You can assign multiple users to the same user groups in the user administration. You can also edit the notification settings for multiple users at the same time. To assign multiple users to the same user groups at the same time, proceed as follows: ...
Batch actions
You can perform actions for multiple users at the same time in the user administration. When you select one or multiple users in the user overview, the available batch options are displayed in the top bar. The user overview, filter, and search field ...
Related Articles
Log into the idgard app
To log into the idgard app, proceed as follows: 1. On the idgard login page, enter your username and password. Authenticate yourself, if required. 2. Select the language you would like to use on the idgard user interface from the language selection ...
Canceling idgard®
Canceling your idgard® account The following instructions apply only to the Essential, Growth, and Enterprise license packages. If you have booked any other package, contact support. Write to support@idgard.com You can cancel your idgard® account ...
Logging out of idgard®
Logging out In the sidebar at the bottom left, click the "Logout" button. If you have multiple sessions spread across different browsers and other devices such as smartphones, log out by selecting "Terminate all". Selecting "Terminate the current ...
Access to idgard® is blocked
To prevent unauthorized access, the account is locked for 15 minutes after five incorrect password entries (brute-force protection). After 15 minutes, if the account is unlocked but an incorrect password is entered again, another lock is applied for ...
Buying idgard®
Purchase via the test version/direct purchase The following instructions apply only to the Essential, Growth, and Enterprise license packages. If you have booked any other package, contact support. Write to support@idgard.com You have two different ...
Popular Articles
New features are available in idgard!
Today’s newsletter covers the most important information about the current updates in the idgard Web App, the integration of idgard in Microsoft Teams and new features in the idgard Mobile Apps. Check out some selected highlights below. Announcement: ...
Uploading files
Uploading files You can upload one or more files up to a size of 5 GB. For a fee, we can increase the size limit of 5 GB for you. You can only upload files with the "Write" permission. There are two methods with which you can upload files to a box. ...
Folder upload - behaviors and limitations
Unsupported characters in file names will be replaced by an underscore during the upload process, this applies to these characters: *, /, \, ?, :, <, >, ^, ", &, | Example: M&A_Overview.xlsx will be renamed to: M_A_Overview.xlsx File names that ...
View box activities in the journal
In data rooms and depending on the setting, certain activities can be registered in a journal. You can view the data room journal if you have the permission to do so. To view box activities in the journal: 1. Open the data room the journal of which ...
Welcome to the idgard® online help
Welcome to the idgard® online help This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®. To use the online help: Search article Enter ...