Payment method
Payment method
The following instructions apply only to the Essential, Growth, and Enterprise license packages. If you have booked any other package, contact support. Write to support@idgard.com
During the booking process you can choose between the payment method by credit card or direct debit. During the contract period it is possible to change the credit card number or bank details. It is not possible to change the payment method.
Proceed as follows:
- Log in to your customer portal https://portal.idgard.de/.
- You are in the subscription overview.
- Click on the "Details" button .
- Click on the "Customize payment method" button .
- Confirm the changes with GoCardless or Stripe .
This article did not answer your question?
We are happy to help you! Just send us a message with your questions and we will get back to you as soon as possible.
Disclaimer
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.
(C) uniscon GmbH
Related Articles
Switching license packages
Switching license packages The following instructions apply only to the Essential, Growth, and Enterprise license packages. If you have booked any other package, contact support. Write to support@idgard.com You can switch to a different license ...Billing the use of idgard®
Payment method in idgard® The following instructions apply only to the Essential, Growth, and Enterprise license packages. If you have booked any other package, contact support. Write to support@idgard.com Due date After the booking has been ...2-Factor authentication default settings
2-Factor authentication settings To increase the protection factor, you can force the use of a 2-FA in idgard®. Changes at this point are only effective for newly created users. To make this setting, you need the permission of an Administrator. The ...Enforce 2-factor authentication for all users
Enforce two-factor authentication When a user is created, a 2-factor authentication for the login is forced. Without the assignment of a 2-FA method, the user cannot be created. If you want the SMS pass code method to be used for users, you must ...Automatic passcode generation when sharing boxes Boxen
When a user is created, a 2-factor authentication for the login is forced. Without the assignment of a 2-FA method, the user cannot be created. If you want the SMS pass code method to be used for users, you must first purchase this it. The 2-factor ...