Payment method
Payment method
The following instructions apply only to the Essential, Growth, and Enterprise license packages. If you have booked any other package, contact support. Write to support@idgard.com
During the booking process you can choose between the payment method by credit card or direct debit. During the contract period it is possible to change the credit card number or bank details. It is not possible to change the payment method.
Proceed as follows:
- Log in to your customer portal https://portal.idgard.de/.
- You are in the subscription overview.
- Click on the "Details" button .
- Click on the "Customize payment method" button .
- Confirm the changes with GoCardless or Stripe .
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Disclaimer
The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.
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