Related Articles
Change login name/username
Change login name/username If you want to change your username for logging into idgard®, open your personal "preferences" on the left sidebar. This function is available for both full license users and users with a guest license. After completing the ...
Forgot login data (username, password)
Reassign license For data protection reasons, we, as operators of idgard®, have no access to our customers' data. We do not know your login data and are not able to reset them. If you have forgotten your login data, please contact the person who sent ...
Create new users
You can create new users in the user administration via the Create User function. This function is available in the top bar. When you select one or several users in the user overview, the available batch actions are shown in the top bar. To create ...
Generate new PUK
Generate new PUK If you have lost your PUK (password-unblocking-key) but know your password, you should have idgard® generate a new PUK. You need a PUK: To reset your password in the login interface. If you are a guest license user and did not ...
Reset login data or transfer license to another user
This function is located at the bottom right of a user's profile. To open the profile, you either need the authorization of a technical administrator and can open the profile in the user administration, or you have created this person as a guest in ...