Getting started
Logging in to idgard® via the use of a passcode (two-factor authentication)
Logging in to idgard® via the use of a passcode If someone has created your license with the protection of a passcode, you must enter it every time you log in to idgard®. You will receive the passcode via SMS to the stored phone number. Enter your ...
Logging in to idgard® using the TOTP password (two-factor authentication)
Logging in to idgard® using the T-OTP (time-based one-time Password) Sensitive data requires a higher level of protection. An authentication app must be installed before the TOTP process can be used. After setting up TOTP, the user must enter a ...
Recommendation to use antivirus programs and firewalls
Recommendation to use antivirus programs and firewalls idgard® should not substitute these means of protection for your computer. It completes the „magic triangle of security“: anti-virus programs protect against malware, firewalls against attacks ...
How to back up your data with idgard®.
How to back up your data with idgard® idgard® customers are responsible for backing up their own data, since idgard® is primarily a communication system and not a data backup system. However, one can act on the assumption of continuous data ...
idgard® and cyber-attacks
idgard® and cyber-attacks State-of-the-art technologies and procedures protect the idgard® system against external attacks. If hackers were able to break through this protection and gain access to the database, this would be totally useless, since ...
Future developments of idgard®
Future developments of idgard® idgard® is the first cloud service built on sealed cloud technology, which makes it possible, for the first time, to combine end-to-end security with data processing in the cloud. So far, it was possible either to only ...
Performance, Scaling and Availability of idgard®
Performance, Scaling and Availability of idgard® idgard® is created in such a way that all sessions are completely independent of each other. This allows them to be distributed freely among numerous servers, i.e. system scalability is largely linear ...
Registration Administrator
Registration Administrator The registration administrator ( Ur-Admin) is the person who originally registered and booked the idgard® account. The login data used in this process are essential for the administration of idgard®. If these login data get ...
idgard® as Single-Sign-On solution
idgard® as Single-Sign-On solution With SSO, a user only needs to enter their credentials (username, password, etc.) once on a single page to access all of their SaaS applications. idgard® can be deployed as a Single Sign-on (SSO) solution with a ...
Log in to idgard®
Log in to idgard® Log in with your username and password at https://my.idgard.de. The input of the username is "case insensitive". This means it is not case sensitive. Depending on the settings, you may need to enter a passcode or TOTP password. The ...
Clear browser cache
Clear browser cache The browser cache is a cache of your browser, in which pages that have already been called up and their contents are stored as a copy on the user's computer. If an Internet page is needed again later, it can be retrieved from the ...
Login data for registering your idgard® account
Login data for registering your idgard® account If you have booked the idgard® account for your company, you have previously created login data during the registration process. We as the operator have no access to your login data which you have ...
Operator-safe data exchange with idgard®
Operator-safe data exchange with idgard® With idgard®, operator security means that we have no access to your data. idgard® eliminates this risk completely, not only thanks to its encryption technology but also through intelligent physical access ...
Logging out of idgard®
Logging out In the sidebar at the bottom left, click the "Logout" button. If you have multiple sessions spread across different browsers and other devices such as smartphones, log out by selecting "Terminate all". Selecting "Terminate the current ...
System requirements for idgard®
System requirements for idgard® To use idgard®, you do not need to install additional software on your computer. You only need a browser. Check the following points to ensure that your computer is optimally configured for the use of idgard®: To make ...
Introduction to idgard®
Introduction to idgard® idgard® is a cloud service with which data can be confidentially exchanged within organizations and across organizational boundaries. It ensures that the data is encrypted during transfer and remains inaccessible thanks to the ...
What specific risks are eliminated by idgard® in business communication?
What specific risks are eliminated by idgard® in business communication? Business communication without leaks and liability risks. Communication and collaboration across company boundaries is usually done using ordinary email. Neither confidentiality ...
Legal issues related to idgard®
Legal issues related to idgard® The relevant aspects concern the telecommunications and data protection laws, as well as contractual issues regarding cloud services. The service idgard® and its sealed cloud technology are compliant with these norms ...
Isn't encryption on the device the best bet for a safe cloud?
Isn't encryption on the device the best bet for a safe cloud? The term „cloud computing“ encompasses two aspects: Data storage in a cloud for one’s self, excluding multiple or third-party access. Data processing or storage of information in a cloud, ...
Welcome to the idgard® online help
Welcome to the idgard® online help This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®. To use the online help: Search article Enter ...
Popular Articles
Uploading files
Uploading files You can upload one or more files up to a size of 5 GB. For a fee, we can increase the size limit of 5 GB for you. You can only upload files with the "Write" permission. There are two methods with which you can upload files to a box. ...
Folder upload - behaviors and limitations
Unsupported characters in file names will be replaced by an underscore during the upload process, this applies to these characters: *, /, \, ?, :, <, >, ^, ", &, | Example: M&A_Overview.xlsx will be renamed to: M_A_Overview.xlsx File names that ...
View box activities in the journal
In data rooms and depending on the setting, certain activities can be registered in a journal. You can view the data room journal if you have the permission to do so. To view box activities in the journal: 1. Open the data room the journal of which ...
Welcome to the idgard® online help
Welcome to the idgard® online help This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®. To use the online help: Search article Enter ...
Isn't encryption on the device the best bet for a safe cloud?
Isn't encryption on the device the best bet for a safe cloud? The term „cloud computing“ encompasses two aspects: Data storage in a cloud for one’s self, excluding multiple or third-party access. Data processing or storage of information in a cloud, ...
Recent Articles
Delete multiple users at the same time
In the user administration, you can delete multiple user accounts at the same time using batch actions. Which users you can delete depends on your own permissions and on the permissions of the users whose user accounts you would like to delete. To ...
Change the user status for multiple users at the same time
In the user administration, you can deactivate multiple activated user accounts or reactivate multiple deactivated user accounts at the same time. Regardless of which users you select, the batch options are only performed for those users for whom ...
Manage permissions for multiple users at the same time
In the user administration, you can change permissions for multiple users at the same time. Which permissions you can grant or modify depends on your own permissions and on the permissions of the users whose user accounts you would like to edit. To ...
Modify user groups and notifications
You can assign multiple users to the same user groups in the user administration. You can also edit the notification settings for multiple users at the same time. To assign multiple users to the same user groups at the same time, proceed as follows: ...
Batch actions
You can perform actions for multiple users at the same time in the user administration. When you select one or multiple users in the user overview, the available batch options are displayed in the top bar. The user overview, filter, and search field ...